---
title: "SWAPP - Unable to open analysis"
slug: "connector-spo-pp-troubleshooting-swapp-open"
updated: 2026-09-25T16:29:31Z
published: 2026-09-25T16:29:31Z
canonical: "docs.discngine.com/connector-spo-pp-troubleshooting-swapp-open"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.discngine.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SWAPP - Unable to open analysis

When opening the SWAPP in Web Player, you may be unable to open the default analysis.

## Details

If you try to open a document in Web Player and have the following error message `The task could not be completed. Unable to open analysis <path of the analysis>.`, it may mean that the document has not been correctly closed during a previous Spotfire session and its state is invalid.

When opening the SWAPP from scratch in Web Player, a default analysis is opened and as described previously, may fail to reopen.

![Unable to open analysis](https://connector.discngine.com/images-doc360/spo_pp/troubleshooting/unable_open_analysis.png)

## Resolution

To fix the issue of a document having an invalid state...:

- Close all tabs with this document open in your browser.
- Go to the Spotfire library and look for your document.
  - The path is available in the error message (for the SWAPP the default one is *Discngine > Client Automation > empty*).
- Copy the web link of your document
  - From the library web interface, click on "Copy link"
  - From the analysis interface, click on "Copy link to item > For web clients"  

![Copy link](https://connector.discngine.com/images-doc360/spo_pp/troubleshooting/copy_link.png)
- Paste the link in a new tab of your browser and add **&applyState=false** at the end.
  - E.g. https://spotfire.discngine.com/spotfire/wp/OpenAnalysis?file=9ef5dfa2-b11f-4716-817f-1c498f1e7c7c&applyState=false
- The document should now open correctly.

...In the context of the SWAPP:

- Close the document through *File > Close*.
- Try again to open the SWAPP.

For more information, read the official [Spotfire support article](https://support.tibco.com/s/article/Tibco-KnowledgeArticle-Article-41634).