Notifications and Emails

# Notifications and Emails

Overview

The Admin Center keeps administrators informed through notifications, delivered two ways:

• In-app — under the bell in the top bar, with an unread count. Each notification is addressed to a specific person, carries a severity (info, success, warning, error) and, where relevant, links to the page you need. You can mark notifications as read or dismiss them.
• By email — for the events that warrant it, the same message is also sent by email, so it reaches you even when you are not signed in.

Notifications are per-recipient: you only see the ones addressed to you.

What raises a notification

User import complete

Bulk user imports run in the background. When an import finishes, the administrator who launched it receives a notification summarising the result, so there is no need to wait on the page.

Identity provider secret / certificate expiring soon

Identity providers rely on credentials that expire — an OpenID Connect client secret or a SAML certificate. As the expiry date approaches — 30 days, then 7 days before — your organisation's administrators are notified (in-app and by email), naming the provider and the expiry date, since rotating the credential is their action. Rotating it before it expires avoids a sign-in outage for the affected applications.

Severity

Severity is a hint about how much attention a notification needs — success, info, warning (an approaching expiry) or error (an imminent one). It sets the colour and icon shown in the bell; it does not change who receives the notification.

Emails the Admin Center sends

Beyond the in-app notifications above, the Admin Center sends a few transactional emails:

Email delivery is best-effort: if the mail service is briefly unavailable, the in-app notification is still created and the underlying action always completes.

Related

• Access Roles — the administrators who receive these notifications
• How to Manage Identity Providers — setting a secret / certificate expiry date