How to Manage Licenses

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:warning: Role required: The features described in this guide require the Organisation Administrator role. If you do not have this role, contact your organisation's administrator.

The Licenses page provides an overview of all licenses for your organisation and allows you to assign them to users and groups.

Navigation

Click on Licenses in the left sidebar or on the Licenses card on the home page.

Licenses Navigation

License Overview

The Licenses page lists every license type, the number assigned versus the cap, and the users / groups consuming each license.

Licenses are grouped by environment. Use the filters to focus on:

  • Environment: Filter by specific environment
  • Number of available licenses exceeded: Licenses where usage exceeds allocation (highlighted in red)
  • Maximum number of licenses reached: Licenses at capacity (highlighted in yellow)

Each license row shows:

Column Description
Application The application the license belongs to
License Name The name of the license
License Description A brief description
Licenses attributed Usage count (e.g., "3 / 123 available" or "0 / Unlimited")
Users Users with this license and how it was assigned (direct or group)
Groups Groups that provide this license

License Types

Type Description
Site Global license for the entire organisation — no limit on users (shown as "Unlimited")
Named User Individual license assigned to a specific user — cannot be shared
Credit Credits shared among users; only available for specific applications

Assigning Licenses

The license assignment dialog where you pick users and groups to grant a license to.

Licenses can be assigned directly to a user or to a group of users.

To assign a license:

  1. Click Assign next to the desired license.
  2. Select the users or user groups to assign this license to.
  3. Click Save.

Click Manage Organisation Licenses at the top-right for a high-level overview and management of your organisation's license allocations.

Licenses Edition

Note: To completely remove a license from a user, ensure they are no longer part of any group to which this license is assigned.

💡 You can monitor license usage in real-time to ensure compliance and optimise resource allocation. When you exceed the number of available licenses, you will be notified to upgrade your plan.

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